999cv Privacy Policy

Various types of information are collected when you register and use the 999cv platform. This Privacy Policy clearly explains why each type of information is collected.

999cv collects your information in several ways. It's important to understand each method so you can use the platform with full awareness.

• Directly Provided: Information you provide directly via the registration form, KYC form, or when contacting support.
• Automatically Collected: Information collected automatically via cookies and log files while you use the website or app.
• Third-Party Verification: Information received from identity verification providers as part of the KYC process.
• Payment Processors: Information required when transacting via bKash, Nagad, or bank transfer.
• Public Sources: Where necessary, information may be verified against public records.

Data collected by 999cv is used solely for the purposes stated. Your information will never be used for anything not described in this Privacy Policy.

• Account Management: Registration, login, and profile management.
• Service Delivery: Processing bets, deposits, and withdrawals.
• Identity Verification: Age and identity verification to prevent unauthorized use.
• Security: Prevention of fraud, money laundering, and unauthorized access.
• Customer Support: Resolution of your complaints and queries.
• Legal Obligations: Meeting regulatory authority requirements.
• Service Improvement: Improving your overall platform experience.
• Promotional Communications: Sending you offers and updates with your consent.

999cv never sells your personal data. However, limited sharing may occur in specific circumstances outlined below.

• Payment Processors: Required information shared with bKash, Nagad, or your bank to process transactions.
• KYC Providers: With licensed providers for identity verification purposes.
• Legal Authorities: With relevant authorities as required under Bangladeshi or international law.
• Security Firms: When required for the investigation of fraud or criminal activity.
• Group Companies: When required to deliver services within 999cv's parent company or affiliated entities.

The 999cv website and app use cookies and similar technologies to enhance your experience and keep the platform secure.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferred language, timezone, and similar settings.
• Analytics Cookies: Helps us understand which pages are used most. No personal data is involved.
• Security Cookies: To detect unusual login activity across multiple devices.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

999cv follows the highest industry standards to protect your data. Our security framework operates across multiple layers.

• SSL/TLS Encryption: All data transfers across the website and app are fully encrypted.
• AES-256 Storage: All sensitive data stored on our servers is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Regular Audits: Regular audits conducted by third-party security specialists.
• Restricted Access: Only authorized personnel have access to the information they need.
• Data Retention: All data is deleted 5 years after account closure, unless retention is required by law.

Every 999cv user has the following rights over their personal data. To exercise these rights, email us at support@999cv.app.

999cv is strictly for users aged 18 and above. We never knowingly collect personal data from minors.

• Age is verified at registration and no one under 18 is permitted to open an account.
• If we become aware that a child's data has been collected inadvertently, it will be deleted immediately.
• Parents or guardians with concerns about a minor's data are welcome to reach out to our support team.

999cv reserves the right to update this Privacy Policy as needed. Any changes will follow the process outlined below.

• The updated policy will be published on the website and the "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified in advance via your registered email or SMS.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• If you do not wish to accept the updated policy, please contact support to close your account.

For any questions or complaints about this Privacy Policy, or to exercise your rights, please reach out through the channels below.

• Email: support@999cv.app
• Live Chat: Available 24/7 on the platform
• Language: Support available in Bengali and English
• Response Time: General inquiries: 2–4 hours; data requests: up to 30 days

This Privacy Policy was last January 2026updated and applies to all 999cv services.