999cv believes betting should be a safe form of entertainment. Our responsible gaming tools, guidelines, and support services are here to help you stay in control at all times.
Responsible gaming means treating betting as a form of entertainment — not as a source of income or a way to solve problems. At 999cv, we want you to enjoy every moment, without it taking a toll on your financial or mental wellbeing.
Betting is skill-influenced entertainment, but winning is never guaranteed — and that's worth keeping in mind. With 999cv's responsible gaming tools, you decide how much you play, how much you deposit, and when to take a break.
Our Responsible Gaming policy is built on three core principles: Awareness, Control and Support. When you follow all three, betting stays enjoyable and harm-free.
Set an entertainment budget: Set aside a fixed amount each week or month for betting — an amount you can afford to lose without it affecting your life.
Stick to your time limits: Take regular breaks instead of betting for long stretches at a time. Log out after a set period each day.
Don't chase losses: Not chasing a loss by placing a bigger bet is the first sign of responsible betting.
Don't bet on impulse: Bet with a clear head and based on analysis. Avoid placing large bets when you're angry, frustrated, or overly excited.
These tools can be activated directly from your account settings. You can update your settings at any time, and our support team is always on hand to help.
Decide in advance how much you're willing to deposit daily, weekly, or monthly. Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period.
Set the maximum amount you're willing to lose within a given period. Once you hit that limit, 999cv will automatically pause your betting.
Set a daily limit on how long you spend on the platform. Once that time is up, the system will alert you and log you out if needed.
Need a short break? Temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this time, logging in or placing bets will be completely disabled.
Temporarily close your account for anywhere between 6 months and 5 years. During this period, opening a new account is also prevented. Use this option if you need serious support.
Easily opt out of bonus and promotional offers whenever you like. Attractive promotions can sometimes encourage overspending — this tool helps remove that temptation.
Problem betting develops gradually. If you notice any of these signs in yourself or someone you know, take action sooner rather than later.
Chasing losses by placing more and more bets to win back what you've lost is the first and most telling sign of a problem.
Unable to stop betting even when you want to, or feeling restless and irritable when you try.
Prioritizing betting over family, friends, or work — and lying about it.
Borrowing money for betting, dipping into savings, or cutting back on essential expenses.
Feeling like you're missing out when you're not betting, losing sleep, or staying in a bad mood.
Needing to bet significantly larger amounts to feel the same excitement is a sign of growing tolerance.
Check any of the statements below that apply to you.
Set your responsible gaming limits in just a few simple steps.
Sign in to the 999cv app or website using your username and password.
Click your profile icon in the top right corner and navigate to "Settings" or the "Responsible Gaming" option.
Choose whichever tool fits your needs — deposit limit, loss limit, session time, or cooling-off.
Enter your preferred amount or time and click the "Save" button.
Once a limit is set, a confirmation message will be sent to your registered email address.
If you have trouble setting up any tools, our Bangla-speaking support team is available via 24/7 live chat to help.
Email us at support@999cv.app. All responsible gaming requests are handled as the highest priority.
999cv has a dedicated Responsible Gaming team trained specifically to assist with these matters.
If you need immediate help, use the "Emergency Exclusion" option — it takes effect within 5 minutes.
Find answers to the most frequently asked questions here.
Start betting responsibly on 999cv. Use our protection tools and enjoy the best betting experience in a safe environment. Whatever comes up, we're always here to help.
For support: support@999cv.app | 18+ Only